Comprehensive Training & Change Management
Maximize the value of your Epicor Prophet 21 investment with in-depth training and change management services. We equip your team to use the system confidently and effectively, driving greater efficiency, productivity, and long-term success across your organization.
End-to-End Training And Support For Your Team
Our training programs and change management solutions are carefully crafted to meet the unique needs of your business, ensuring strong system adoption and ongoing success.
End-User Training
Focused on daily tasks and system navigation.
Administrator Training
In-depth sessions covering system configuration and maintenance.
Managerial Training
Emphasizing reporting, analytics, and decision-making tools.
Ensuring Long-Term Success
Our commitment to your success goes far beyond just training. After the initial implementation, we provide ongoing helpdesk support to address any system-related queries, ensuring your team always has the assistance they need. Additionally, we conduct periodic system reviews to assess the performance of your Epicor Prophet 21 system, identifying areas for improvement and optimization.
Through user feedback sessions, we continuously gather insights from your team to refine training materials and system usage, ensuring that your business remains efficient and that the system continues to meet your evolving needs.
Change Impact Assessment
We evaluate how the introduction of Prophet 21 will affect your organization, identifying key stakeholders and assessing the readiness of your team for the change.
Ongoing Change Reinforcement
Change doesn’t stop after go-live. We help reinforce new behaviors, monitor system adoption, and make adjustments as needed to ensure long-term success.
End-User Readiness
Our training and support services ensure that all end-users feel comfortable with the new system. We provide hands-on workshops and continuous feedback loops to ensure everyone is well-prepared.
Stakeholder Engagement
We work with your leadership and key stakeholders to ensure alignment, setting clear expectations and addressing any concerns. This fosters buy-in across all levels of the organization.